COVID-19 (Coronavirus): What You Need to Know
As you know, this is a special community, and it is always our goal to keep our residents, staff, and entire community safe and healthy. Naturally, that means we are taking a number of precautions to prevent the spread of COVID-19.
Saint Luke’s Bishop Spencer Place works in alignment with guidance from the U.S. Centers for Disease Control and Prevention, the Centers for Medicare & Medicaid Services, and Saint Luke’s Health System. We have stringent protocols in place to prevent the spread of illness and to respond to any illness that does occur in residents or staff.
In alignment with CDC and CMS guidance, the following measures are in place until further notice, as we all work together to maintain a healthy community.
We encourage you to visit the Bishop Spencer Place website regularly to stay updated on the latest information. If you have any questions or would like additional information, please reach out to me at 816-595-5003 or email me at email@example.com.
Frequently Asked Questions
- Jefferson and Madison residents are asked to limit activity outside the Bishop Spencer Place community.
- Independent Living residents are open for scheduled visits following screening for all visitors
- Residents and staff are asked to practice social distancing, keeping a minimum of 6 feet between themselves and others. With this in mind, close physical contact such as handshakes and hugs should be avoided.
- To continue to serve our residents, there will be times when our staff will be within 6 feet of residents. Please be assured that our staff is thoroughly trained and following detailed protocols designed to protect the safety of all residents.
- We are also asking residents to stay home when they are ill and to notify us immediately of illness so our nursing staff can check in with them and identify any need for further care or assessment.
- We are, as always, vigilant in our cleaning efforts.
Please consider using the phone, email, social media, video chat programs, and other options to stay connected with your loved ones during this time. We certainly don’t want this time to be isolating for anyone, but we must continue to be diligent in our efforts to not introduce illnesses into our community. Bishop Spencer Place staff will gladly work with you on ideas to help you connect with your friends and family remotely, as well provide ideas and opportunities for in-room activities. If you’d like assistance, please ask.
While being mindful of social distancing, residents are welcome to use common areas such as the library and Westport Room, and the garden is open for walking. Laundry rooms are operational, and we will continue to provide mail services to all residents.
Our dining partner, PB&J, is visiting residents’ homes daily and sharing information on the day’s menu and specials. Residents simply provide PB&J with their dining order, and their meals are delivered directly to their home.
- Remaining on the grounds is one of the measures that can help us avoid bringing illnesses into the community from outside, and we have asked Jefferson and Madison residents for their support in this.
- If a resident must leave, they are asked to re-enter through the Madison entrance for screening.
- We encourage residents to reach out to their loved ones to arrange deliveries to the Madison Concierge. Our staff will then deliver items directly to residents’ apartments.
- We are available to assist with placing online grocery orders.
- We recommend our residents consider moving their prescriptions to a pharmacy that will deliver if they are not currently using pharmacy delivery.
While we never like to hear about an emerging virus like the coronavirus that causes COVID-19, as a senior living community, we thoroughly plan and prepare for events like this. Our leadership meets daily to assess the current situation and to ensure we have all the appropriate plans, supplies, and staffing in place to respond.
Again, every measure we are taking is designed to help safeguard the health of our residents and staff. Bishop Spencer Place is home to our residents, and we take our responsibility to make it a healthy place extremely seriously. Thank you for your support and understanding.